The Cosmopolitan Las Vegas - A relevant review for a modern casino resort
- Abigail Gaston
- Oct 7, 2018
- 9 min read
Our latest trip to our favorite city, The Fabulous Las Vegas, consisted of roaming the strip, hanging out down on Fremont Street, table games and slot pulls, late nights with good friends, pool time under the hot summer Vegas sun, and a whole lot of fun! It also consisted of two nights and three days at The Cosmopolitan!
The Cosmopolitan sits between the Bellagio and Aria and directly across from Planet Hollywood on the famous Las Vegas Boulevard or “The Strip,” as it is more commonly referred to. The Cosmopolitan is a modern, chic hotel with an art and fashion theme. Simply put, despite zero simplicity, the style and décor within The Cosmopolitan is exquisite, elegant, and exceptional.
Before diving directly into our experience at The Cosmopolitan, I must rewind just a bit. It is important to discuss why we chose The Cosmopolitan out of all the wonderful casino resorts in Las Vegas and to do that, I must transition my attention to the Bellagio casino resort, as odd as it sounds.
It is nearly impossible to miss the beautiful and entertaining Bellagio fountain show on the Las Vegas Strip. In fact, I have been to Las Vegas seven times now and have admired the Bellagio fountain every single time. That said, this go-round we decided to try to make our experience with the Bellagio fountain show extra special and what would be more special than a private bird’s eye view of the lovely water show? In fact, in the right location, this private show could be incredibly romantic and memorable; something we were hoping to achieve.
Via Youtube, Jeff and I discovered many different vantage points from different casino resorts near Bellagio, including Bellagio, where we would likely see a great private Bellagio water show; The Cosmopolitan was our winner!
Vegas.com was having an awesome flash sale, as they often do, so we ended up booking our flights and hotel online via the vegas.com website. That said, I requested the upgrade to a fountain view terrace studio room by calling The Cosmopolitan directly and adding this request to our already confirmed reservation. The additional cost for this experience was $150 ($90 for Saturday and $60 for Sunday), and it was well worth it!
Our Check-In Experience:
We arrived at The Cosmopolitan around 10:30 AM on a Saturday morning. At check-in, we had a minimal wait; maybe five minutes. Our check-in representative was very friendly, personable, and accommodating. She acknowledged our upgrade to a fountain view terrace studio room immediately upon pulling up our reservation. Despite my not asking her to, she tried to get us in the Boulevard Tower; however, there was not a fountain view terrace studio room available at that time, so we were placed in the Chelsea Tower. Though it did not work out, it was kind of her to check. The total time spent at check-in was maybe ten minutes and the process was very easy. And, I am not sure what kind of view the Boulevard Tower has; however, our rooms view was exceptional.
After checking out our room and freshening up, we headed back down to the main floor and noticed that the hotel check-in area was packed! There were so many people crowding the space reserved for registration, that hotel security and customer service was attempting to assist with making the lines less chaotic and more organized.
It is not confirmed by any means that Saturday at around 11:00 AM is the worst time to check-in or out. However, if our experience means anything, if you are checking in on a Saturday, perhaps before 11:00 AM is best, if you can swing it. My thought is that the average checkout time is 11:00 AM, so perhaps that line consisted of both vacationers who were checking in and checking out.
Speaking of Checking Out:
Our checkout experience was incredibly easy and unlike any of the other checkout processes of the 6 other Las Vegas resorts that I previously stayed at (full disclosure: these other resorts may have upgraded to this process as well since my staying there). Why was it so easy? I was able to checkout through the television. Yes, you heard me correctly; there was a checkout icon on the TV and all I had to do was click on it, accept any additional charges (i.e. resort fees, room service, upgrades), and select “pay” using your credit card on file. So simple. Total time spent checking out was maybe two minutes. If you can, I would totally take advantage of this checkout process as opposed to waiting in line. One recommendation to the hotel registration staff; inform guests of this easy checkout process at check-in; our representative, although lovely, did not and I only discovered it by playing around with the TV.
Our Room:
Our room was amazing! It was an open concept and designed like an upscale flat apartment. The bathroom was to the left when walking in and it was absolutely enormous. It consisted of a large jet tub and a glass enclosed walk in shower adjacent to it, the toilet area had a separate door for privacy. All the usual bathroom essentials were included.
Heading further into the room, to the right we had a full-kitchen; microwave, stove top, refrigerator, dishes, sink, and so on. Across from the kitchen space there was a kitchen table, living room space with wrap around couch, desk, TV, and bar that separated the sitting/dining area from the bedroom space.
The bedroom space was pretty basic and small but it is just a place to sleep and all you really need is a bed for that. The best part about the room was the terrace. The terrace is the total width of the room and our view of the Bellagio fountains and the north end of the strip from our Chelsea Tower fountain view room was perfect. Oh, speaking of the Chelsea Tower room again; remember when I stated that the registration representative tried to get us in the Boulevard Tower? I later discovered that the Boulevard Tower can be noisy (aka the party tower) so if noise is something that might negatively affect your stay, request a Chelsea Tower room.
The Bellagio Fountain Experience:
As you already know, our view was perfect but was the extra $150 upgrade worth the cost? I am not going to lie; I am that Vegas vacationer who has always purchased the basic run of the mill room; why spend the extra money when you are hardly in the room anyway? Unless I am receiving a free upgrade, I still feel this way. However, our justification for the additional $150 spent on our stay at The Cosmopolitan was not for what was in the room but what we could see from the terrace just outside the room.
Our view, morning, noon, and night (especially night), was remarkable. My favorite time spent on our terrace was when Jeff and I wandered up to our room at around 9:00 PM on Sunday to watch the Bellagio fountain all light up and giving us a water dance spectacular! It was such an extra-special experience and definitely that romantic one we were looking for. We brought with us a cocktail each and sat on our terrace and enjoyed a fantastic five-minute show. We also enjoyed the lively glow of the lights from other casinos north of The Cosmopolitan. So, for us, the extra $150 spent was totally worth it. Our initial reason for why we chose to stay at The Cosmopolitan was because of the fountain view experience and a great one was what we had.
The Amenities and Style:
The Cosmopolitan pretty much has it all; shopping, restaurant and bar options, special event party planning - like bachelor and bachelorette parties, high-end salon and spa options, a large events center, art gazing for the artsy and non-artsy alike, a fitness center, a wedding venue, 3 pools, and they are dog friendly (contact guest services to confirm all dogs are accepted). They also have multiple different entertainment options (current entertainment).
A feature that I appreciated is the easy walkway between Aria and The Cosmopolitan. A friend was staying at Aria and it saved so much time when getting from one casino to the other to meet up.
This casino resort is a fashion forward and modern addition to the Las Vegas Strip. It has all the different types of art that one can think of throughout art history and the designers and architects did a fantastic job displaying each piece in the perfect location and pairing art together from different artists. It definitely has a high-end fancy appeal and if that is something you are looking for, The Cosmopolitan is it.
One thing I do wish we would have experienced is the food at The Cosmopolitan. Other than Secret Pizza, we did not eat at The Cosmopolitan. The reason we did not eat was largely that we were in a rush most the time we were in Las Vegas this last vacation, and therefore were looking for more counter service/quick options and could not find any at The Cosmopolitan. When we asked a cocktail waitress if The Cosmopolitan has a food court, she informed us that it did not, so we headed out for meals.
However, post vacation, I was checking out The Cosmopolitan's website, and noticed that there were more restaurant options listed, including what looked like maybe a mini-food court that we did not see. So, the fact that we did not eat at The Cosmopolitan and the fact that we were misinformed on the food choices, causes me to feel that I cannot accurately 'review' this specific aspect of The Cosmopolitan; however, you can check out the options for yourself here!
The Pool
Las Vegas resort pools are always important to me during my Las Vegas vacations and they tend to be a hot Las Vegas topic too. There are 3 pools at The Cosmopolitan; The Chelsea , The Boulevard, and The Marquee. The Chelsea has a more relaxing and quiet vibe. The Boulevard pool is your typical Las Vegas social scene and fun pool. During our stay at The Cosmopolitan, we spent time at The Boulevard pool. It is a very nice and entertaining space and the bar tenders and servers are friendly, laid back and quick to serve you! We had a great time at this pool; I especially love the in-water loungers.
The third pool, The Marquee, is the party pool. You have to pay to play (reservations), but I have heard it is well worth the price tag! Not only is The Marquee a day club, but it transitions into a night club at sundown.
If you decide to spend some time at either of The Cosmopolitan pools, keep in mind that it is a pricey experience. A Tito’s vodka and cranberry cost me $15. My friend bought a round of pina colada’s (3 drinks total) and her tab for these 3 drinks was $60. That said, most Las Vegas pools are expensive; however, this is the most I have spent on cocktails at a Las Vegas pool thus far.
Although, the same friend who purchased the pina colada's spent some time the day before at Aria’s pool and she spent way more than we did total at The Cosmopolitan's Boulevard pool. Evidently, Arai's pool is far more expensive.
One thing I do think that The Cosmopolitan pool is missing is a DJ. They did have music playing but Planet Hollywood’s pool across the street looked like it was much more hopping and there DJ was playing some great tunes; throwbacks and current.
A Minor Snag:
On our first day in Las Vegas, I purchased two 22 oz frozen adult beverages that came in souvenir glasses. Jeff and I have a fun travel curio cabinet at home that is filled with tangible memories from different vacations around the world, and I was excited to add these glasses to the cabinet.
I washed the glasses out so that they were not sticky and sat them on the counter next to the sink to dry. The next day, while we were out and about, housekeeping came through as they normally do to tidy up. Sadly, our housekeeper took our glasses and likely threw them away. I am still very confused as to why she did this, as they were not cheap, plastic glasses; they were just like the kind you would buy in a souvenir shop, and I spent an extra $5 each for them. I was only out $10 and that $10 was not why I was disappointed. The thing is that I am just a sucker for a fun, good experience with a tangible memory tied to it and the glasses, as silly as it sounds, represented something a little more than frozen daiquiris in "The entertainment capital of the world."
I contacted housekeeping to see if by chance they still had the glasses but they were not to be found again. Please note, I made it clear that I did not want anyone to get into trouble over these souvenir cups; I totally am not that kind of gal, I promise. I just wondered if they still had them by chance. I thought my conversation with the housekeeping supervisor was the end of that issue. However, the hotel concierge manager called me the morning of our final day to tell us he was giving us a complimentary late checkout (normally a $35 expense) and gave us an additional $30 off our stay. So, I would say that they definitely covered the $10 loss and then some.
Lesson learned here is that the saying, "One mans junk is another mans treasure" definitely holds meaning. So, if it could be mistaken for trash, make sure you either take care of it or leave a note for housekeeping.
Overall, Jeff and I had a good experience at The Cosmopolitan. The location is prime; pretty much in the middle of The Strip. The casino resort is one of the newer ones on The Strip and therefore very modern and up to date in all things. The staff members were very nice and accommodating to us and I am still impressed that they cared as much as they did about my little $10 Las Vegas souvenir!
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